Contact Us

Whether you're our customer or one of our Consultants, we want every contact you have with Ambit Energy to be a positive experience. We understand that without loyal customers and successful Consultants we have no business. We promise to treat every customer inquiry and every Consultant phone call as if it were the only call by which our success is measured.

Customer Care

• Hours

  Monday - Friday 8 a.m. to 6 p.m.
  Saturday 10 a.m. to 5 p.m., Central Time

• Phone

  Toll-free: 877-282-6248 or 877-28-AMBIT
  Fax Line: 214-969-5928

Consultant Support

• Hours

  Monday - Friday 8 a.m. to 6 p.m.
  Saturday 10 a.m. to 5 p.m., Central Time

• Phone

  Toll-free: 877-302-6248 or 877-30-AMBIT
  Fax Line: 214-969-5928

Mailing Address

• P.O. Box 864589
  Plano, TX 75086

Emergency or Outage Reporting by Service Area

• Oncor Electric Delivery
  888-313-4747

• Centerpoint
  800-332-7143

• AEP Central
  866-223-8508

• AEP North
  866-223-8508

• Texas New Mexico Power
  888-866-7456

• Consolidated Edison (ConEd)
  800-752-6633

• National Grid
  includes legacy National Grid (formerly KeySpan) customers
  800-867-5222

• NYSEG
  Electricity: 800-572-1131
  Natural Gas: 800-572-1121

• Rochester Gas & Electric
  Electricity: 800-743-1701
  Natural Gas: 800-743-1702

• Nicor Gas
  888-642-6748

Media Inquiries

Business Inquiries

Phone: 877-654-3396
Fax: 877-419-8706
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