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Texas Power Payback

You Save. We pay.

With Power Payback™, any Ambit Customer in Texas with a Smart Meter can get paid for doing what you already want to do—lower your electric bill. You’ll also help Texas conserve energy and potentially avoid rolling blackouts. There’s no sign-up or hassles. Here’s how it works.


1. Ambit Alerts You.

We’ll give you advanced notice of an approaching period of extreme electricity demand by email or phone.

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Power Payback Step 1

2. You Reduce Your Usage.

During the designated time, cut your electricity usage by adjusting your thermostat, turning off appliances, pool pumps and household items, and taking other steps. If your usage during these hours is lower than your average from the same time period over the previous five weekdays, we’ll give you a bill credit of $1.00 for every kilowatt-hour saved.

Power Payback Step 1

3. Cha-ching! Collect Your Bill Credit!

We’ll apply a credit of $1.00 for every kilowatt-hour you save during the designated time to your bill within the next three billing cycles. We’ll track everything; all you have to do is save money and electricity.

Power Payback Step 1



I’ve got more questions about Power Payback.

Still have more questions? Watch this short video or check out the FAQs below.


What is the Power Payback™ program?

The Power Payback program rewards you for doing something you already want to do—lower your energy bills. You’ll also help avoid brownouts and rolling blackouts by actively managing your power use during defined period of extreme electricity demand.

Here’s how it works. Before an anticipated peak demand period, we’ll notify you by email or phone. You can take steps to cut back on your electricity usage during the defined time period, and if your energy usage during that time is lower than your average usage from the same time period over the previous five weekdays, we’ll credit you $1.00 for every kilowatt-hour saved. Getting paid to save is just what you’d expect from the company that brought you Free Energy.

Who is eligible to participate?

Texas Customers who have a Smart Meter and who have received notification of a period of extreme electricity demand.

How do I sign-up to participate?

No sign-up is required.

Do I need any special equipment to participate?

No special equipment is required other than a Smart Meter provided by your Transmission Distribution Utility.

How will I know when I need to cut back on my electricity?

We’ll notify you by email or phone as soon as we are aware of a potential period of extreme electricity demand. To ensure you receive your notifications, please confirm your email or phone contact information is up-to-date in MyAmbit Account.

What are some ways that I can reduce my electricity consumption?

You can set your thermostat a little higher, avoid washing and drying clothes, unplug unnecessary appliances and other household items, use ceiling fans to cool your home, and schedule meal preparation for the cooler times of the day. If you have a pool, turn off the pump. Check out Ambit resources like The Spark and MyAmbit Account for other energy-saving ideas.

How will I know if I qualified to receive a credit?

We’ll send you an email a few days after the period of extreme electricity demand letting you know you’ve qualified for a bill credit.

How is the bill credit calculated?

We compare your usage during the defined period of extreme electricity demand against the previous five weekday average for the same time period.  We will then multiply the number of kilowatt-hours saved by $1.00 to get the total bill credit.

When will I see the bill credits posted on my bill?

You’ll receive your bill credit within three billing cycles.

I didn’t receive any notification regarding a period of extreme electricity demand.  How can I ensure that I receive a notification in the future?

Make sure your email address is current by logging into your MyAmbit Account and by adding comms@ambitenergy.com to your email contact list.


To be eligible for the Ambit Energy Power Payback™ program, participants must have an active Smart Meter and be a Customer of Ambit Energy at the time of the credit posting. Ambit determines a participant’s usage reduction by comparing actual kilowatt-hour reduction during a defined period of extreme electricity consumption to the average consumption during the same time period over the previous five weekdays. Usage reduction must be greater than or equal to one kilowatt-hour to receive a bill credit and credits will be posted within three billing cycles following the event. Ambit Energy reserves the right to discontinue or modify this program and eligibility requirements at its discretion. ©2014 Ambit Energy, L.P. All rights reserved. Ambit Energy, L.P., PUCT Certificate #10117