Contact Ambit Energy
Whether you’re a residential energy customer, a commercial energy customer or one of our Consultants, we want every contact you have with Ambit Energy to be a positive experience. We understand that without loyal customers and successful Consultants we have no business. We promise to treat every customer inquiry and every Consultant phone call as if it were the only call by which our success is measured.
Customer Care
Hours
Monday – Friday: 8 a.m. – 6 p.m.
Saturday: 10 a.m. – 5 p.m. (CST)
Phone
Toll-free (877) 282-6248 or (877) 28-AMBIT
Fax (214) 969-5928
Consultant Support
Hours
Monday – Friday: 8 a.m. – 6 p.m.
Saturday: 10 a.m. – 5 p.m. (CST)
Phone
Toll-free (877) 302-6248 or (877) 30-AMBIT
Fax (214) 969-5928
Mailing Address
Send check/money order to:
Ambit Energy
P.O. Box 660462
Plano, TX 75266-0462
Send correspondence to:
Ambit Energy
P.O. Box 864589
Plano, TX 75086
Emergency or Outage Reporting by Service Area
Texas Emergency or Outage Contact Numbers
- Oncor Electric Delivery (888) 313-4747
- Centerpoint (800) 332-7143
- AEP Central (866) 223-8508
- AEP North (866) 223-8508
- Texas New Mexico Power (888) 866-7456
New York Emergency or Outage Contact Numbers
- Consolidated Edison (ConEd) (800) 752-6633
- National Grid (800) 867-5222
- Includes legacy National Grid (formerly KeySpan) customers
- NYSEG
- Electricity: (800) 572-1131
- Natural Gas: (800) 572-1121
- Rochester Gas & Electric
- Electricity: (800) 743-1701
- Natural Gas: (800) 743-1702
- Central Hudson (800) 527-2714
- Orange & Rockland
- Electricity: (877) 434-4100
- Gas Leakage: (800) 533-5325
- National Fuel & Gas (800) 444-3130
Pennsylvania Emergency or Outage Contact Numbers
- Philadelphia Electric Company (800) 841-4141
- Pennsylvania Power and Light (800) 342-5775
- Duquesne Light (888) 393-7000
New Jersey Emergency or Outage Contact Numbers
- PSE&G
- Electricity: (800) 436-7734
- Gas Leakage: (800) 436-7734
- Jersey Central Power and Light (888) 544-4877
- Atlantic City Electric Power Outage (800) 833-7476
- Rockland Electric Power Outage (877) 434-4100
Maryland Emergency or Outage Contact Numbers
- Baltimore Gas & Electric
- Electricity: (877) 778-2222
- Gas Leakage: (800) 685-0123
- Pepco (877) 737-2662
Illinois Emergency or Outage Contact Numbers
- Nicor Gas (888) 642-6748
- Commonwealth Edison (800) 334-7661
Other Inquiries
Business Inquiries
Phone (877) 654-3396
Fax (877) 419-8706
ambitbiz@ambitenergy.com